Accessibility Statement

MBLAW aims to provide accessible service to clients, prospective clients, website visitors and other individuals who communicate with our office.

We recognize that accessibility needs may relate to vision, hearing, mobility, speech, learning, cognitive processing, mental health, technology access, language, communication method, document format, or other individual circumstances.

Where accessibility support is required, we will consider reasonable accommodation requests in good faith and in accordance with applicable laws and professional obligations.

MBLAW aims to make its websites accessible and usable for a wide range of visitors, including individuals who use assistive technologies.

Our website accessibility efforts may include attention to:

• clear page structure;
• readable text;
• meaningful headings;
• reasonable colour contrast;
• keyboard navigation where supported by the website design;
• descriptive links;
• alternative text for meaningful images where appropriate;
• mobile-responsive layout;
• forms that are as clear and usable as reasonably possible;
• plain and organized content where appropriate for the subject matter.

We aim to improve website accessibility over time. However, we cannot guarantee that every part of our websites, all older content, all downloadable files, all embedded tools, or all third-party features will be fully accessible at all times.

Our websites may use an accessibility support widget or similar tool to help visitors adjust certain display and navigation settings.

These tools may provide options such as changing text size, contrast, spacing, cursor visibility, link highlighting, animation settings, reading support, or other display preferences.

An accessibility widget may improve the browsing experience for some visitors, but it does not replace accessible website design, accessible content, assistive technology compatibility, or ongoing accessibility review.

MBLAW does not represent that the use of an accessibility widget makes every part of our websites, documents, forms, embedded content, third-party tools, or downloadable materials fully accessible or compliant with every accessibility standard. We aim to improve accessibility through both website design practices and reasonable user support.

MBLAW may communicate with clients and prospective clients by email, telephone, video meeting, in-person meeting, client portal, written correspondence, or another method agreed by MBLAW.

If you need an accessible communication method, please contact us and explain the type of support you need. We will review the request and consider what reasonable steps may be available.

Depending on the circumstances, accessibility support may include:

• using a preferred communication method where reasonable;
• allowing additional time for communication where appropriate;
• providing written information in a different format where reasonable;
• using video meeting or telephone options where appropriate;
• allowing a support person where appropriate and subject to confidentiality, privilege, identification, conflict, consent and professional requirements;
• considering other reasonable adjustments based on the nature of the service and the individual need.

If you need information from our websites or services in an alternative format, please contact us.

We will make reasonable efforts to provide information in a format that is accessible to you, where practicable and where permitted by legal, professional, confidentiality, privilege, security and technical requirements.

Alternative formats may not always be immediately available. The time required to provide an alternative format may depend on the type of information, the format requested, the complexity of the document, third-party platform limitations, confidentiality concerns, legal obligations and available resources.

Legal services may involve deadlines, identity verification, document signing, sworn or affirmed statements, client instructions, government forms, financial records, real estate documents, immigration evidence, court or tribunal documents, and other time-sensitive or formal requirements.

If you need an accommodation in connection with a legal service, consultation, document review, meeting, signing, client portal task, or communication with our office, please tell us as early as possible.

MBLAW will consider accommodation requests in good faith. However, accommodation may be limited where the request would conflict with legal requirements, professional obligations, confidentiality, solicitor-client privilege, identity verification, conflict check requirements, source of funds requirements, security obligations, third-party rules, court or tribunal requirements, government requirements, transaction deadlines, or other essential service requirements.

Our websites may include or link to third-party tools, platforms and content, including booking tools, payment processors, client portal tools, maps, video platforms, government websites, social media platforms, embedded content or external resources.

MBLAW does not control the accessibility features, technical design, content, security, availability or policies of third-party websites and platforms.

If you experience difficulty using a third-party tool connected to our services, please contact us. Where reasonable and available, we may consider an alternative way to provide the relevant information or service.

We welcome feedback about accessibility barriers on our websites or in our service delivery.

If you experience an accessibility barrier, need information in an alternative format, or wish to request accommodation, please contact us and include:

• your name;
• your contact information;
• the website page, document, service, appointment, or communication involved;
• a description of the accessibility issue or accommodation requested;
• any deadline or timing concern;
• your preferred method of communication.

We will review accessibility feedback and accommodation requests within a reasonable time. The response time may depend on the nature of the request, urgency, technical complexity, legal or professional requirements, and available resources.

MBLAW may update its websites, documents, communication practices and accessibility procedures from time to time.

We may not be able to identify or resolve every accessibility barrier immediately, but we aim to consider accessibility when updating website content, creating new pages, preparing client-facing materials and selecting online tools where reasonably possible.

This Accessibility Statement is published in English. If you access this Accessibility Statement from a Russian-language page, the English version remains the official version.

If a translated version is made available for convenience, the English version will govern in the event of any inconsistency, unless applicable law requires otherwise.

MBLAW may update this Accessibility Statement from time to time without prior notice. The updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Accessibility Statement periodically.

If you have questions about this Accessibility Statement, wish to provide accessibility feedback, request accommodation, or request information in an alternative format, please contact us:

MBLAW Professional Corporation
5050 Dufferin Street, Suite 216
North York, Ontario M3H 5T5
Canada

Phone: +1 (416) 513-9418
Fax: +1 (416) 513-9340
Email: info@mblawpc.ca
Website: mblawpc.ca